Replacement Policy

Defective or Damaged Items:

• Any defects or damages must be reported within 48 hours of delivery with supporting photographs and documentation.
• Replacement will be provided after inspection and approval by Unna Home and Office Furniture Trading.

Process for Replacement:

• If approved, a replacement will be arranged at no additional cost to the client.
• In cases where replacement is not possible, store credit or a refund (excluding delivery fees) may be issued at our discretion.