PRIVACY Policy AND COOKIES

At Unna Home and Office Furniture Trading, we are committed to safeguarding your personal information and ensuring transparency in how we use it.

This website, https://unna-home.com (the “Website”), is owned and operated by Unna Home and Office Furniture Trading (“Unna Home”, “we”, “us”, or “our”).

This Privacy Policy (“Policy”), in conjunction with our Terms and Conditions, explains how Unna Home may collect, use, and protect the information you provide to us, as well as your rights regarding the personal data we hold.

By accessing the Website, you confirm that you have read and agreed to this Policy.

If you have any questions or concerns regarding our Privacy Policy, please contact us at shy@unna-home.com

Information We Collect

We collect information about you, including but not limited to:

• Name, email address, phone number, and shipping address
• Order details and quote requests
• Information you provide when you create an account, subscribe to our newsletter, or request a consultation
• Participation details for promotions, customer surveys, or questionnaires
• Any other details you submit via contact forms, email, phone, or other communication channels

Why We Collect Your Information

We collect your personal data to enhance your experience with Unna Home and to provide tailored services, including:

• Processing and fulfilling your orders
• Providing quotes for products and services
• Sending promotions, special offers, and updates (if you opt-in)
• Managing customer support inquiries
• Conducting customer surveys and improving our services
• Ensuring security and fraud prevention

We do not share your personal data with third-party companies for their own marketing purposes.

Security of Your Information

We take necessary precautions to ensure your personal information is securely stored. Our Website is protected with SSL encryption, ensuring all data you submit remains safe.

Third-Party Access to Your Information

We do not sell or share your personal data with third-party companies for their marketing purposes. However, we may share your information with:

• Shipping partners for order fulfillment and delivery
• Manufacturers and suppliers to process custom orders or product-related inquiries
• Payment processors to facilitate secure transactions

Cookies and Website Tracking

Our Website uses cookies to enhance your browsing experience. Cookies help us:

• Recognize your preferences and customize your experience
• Improve our Website performance and services
• Analyze website traffic and user interactions

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the Website.

Microsoft Clarity and Advertising Tracking

We may partner with Microsoft Clarity and Microsoft Advertising to analyze user behavior and improve our Website’s functionality. Tracking tools such as behavioral metrics, heatmaps, and session replay may be used to optimize our services and security. Data may be captured through cookies and other tracking technologies.

Please refer to the Microsoft Privacy Statement for more details on Microsoft’s data policies.

Your Rights

As a customer, you have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request information about how we use your data

To exercise any of these rights, please contact us at shy@unna-home.com

Policy Updates We may update this Privacy Policy from time to time to reflect changes in regulations or our business practices. Any updates will be posted on this page.

Last updated: 02/13/2025